CAREER OPPORTUNITIES

Current Openings

Date Posted: 4/28/2022

Location: Sheboygan, WI

Job Title: Shift Supervisor

Job Purpose:

To effectively lead a team of hourly employees through the production processes, to support the company’s efforts to meet our customer’s needs, and allow the site to strive toward our company’s vision. That vision is to set the standard for being known as a wonderful place to work, appreciated for our customer service and financial stability that our customers can count on. This will be accomplished through stronger leadership, developing a team to better utilize improvement in technology, and create and maintain clear and timely communications to all stake holders.

Duties and Responsibilities:

Provide Strong leadership/ Customer Support / Inventory Management:

  • Responsible for providing a leadership role for employees that promotes clear communication, safety initiatives and production efficiencies
  • Ensure team’s records are precise and maintained consistently
  • Perform Gemba walk that lead continuous improvement
  • Manage the production team’s Training (Safety and skill set)
  • Ensure team keeping areas clean and organize to promote safety and efficiency.
  • Execute daily production plans and assign work to the team
  • Create and communication a shift change plan with the 2nd shift supervisor
  • Conduct daily huddles at the beginning of the shift to communicate safety and production initiatives along with required training or information
  • Attend daily production meetings and report production concerns
  • Work with scheduling to execute the production plan using a continuous improvement philosophy
  • Lead investigations that reach root cause that lead to improvements in safety and quality for the production team
  • Work closely with distribution to ensure they know the timing of batch completions as they need them to fill orders
  • Re-assign personnel to priorities as needed
  • Enforce Hazardous Waste Reduction Plan requirements.

Experience and Competencies:

  • Bachelors or Associates degree in a related area or 3 plus years in the supervisory role
  • Experience using Lean and/or Lean 6 Sigma methods (Preferred)
  • Proficient in Microsoft Office (Excel, Word PowerPoint).
  • Strong analytical skills – Able to use data to make good decision
  • Strong organizational skills.
  • Ability to solve practical problems
  • Lead to continuous improvements and other efficiencies
  • Excellent verbal and written communication skills

Apply Now

Date Posted: 4/28/2022

Location: Sheboygan, WI

Job Title: Production Clerk

Job Purpose:

To effectively support site leadership and the production team meet our customer needs and allow the site to strive toward our company’s vision. That vision is to set the standard for being known as a wonderful place to work, appreciated for our customer service while maintaining financial stability that our customers can count on. This position will support this through key functional areas in manufacturing, controlling inventory, as well as planning/ scheduling.

Duties and Responsibilities:

  • Posts daily production information accurately on computer and generates related reports as required.
  • Ensuring batch status and production started dates are accurate in the ERP system (manager ERP calendar)
  • Ensure completing/closing job tickets are done in a timely and efficient manner through the ERP system
  • Printing job tickets to supports the daily schedule and coordinating with Quality/Lab to ensure lasted revision updated active and re printed
  • Ensure finished good labels are printed and ready for the filling department
  • Update production boards to ensure good communication on job progress
  • Supporting the identification and investigation of the material discrepancies while communication findings to support the availability of replacement materials and supplies to help production meet demand
  • Perform item cycle counts to ensure inventory accuracy
  • Coordinating with the Shipping and Receiving department to meet shipping priorities daily
  • Assist in communications with Customer Service to meet Customer priorities daily.
  • Performs other related duties as assigned.
  • Support and backup planner/scheduler in many of their duties.

Experience and Competencies:

  • Associates degree or 2 years’ experience (recommended)
  • Excellent verbal and written communication skills.
  • Strong analytical and problem-solving skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Proficient with Microsoft Office (Mid-level in Excel)

Apply Now

Date Posted: 5/9/2022

Location: Sheboygan, WI and Cedartown, GA

Job Title: Research and Development Chemist

Job Purpose:

We are looking for a dedicated, analytically minded and detail-oriented Chemist to carry out formulation of paint products, conduct performance paint evaluations and offset raw material selections, sample preparations as needed to support quality activities, and participate in commercialization and technology transfer process activities to ensure secure launches.

The Chemist will conduct research and explore how products, processes, and equipment may be improved, and should be dedicated to improving processes and products while furthering scientific knowledge to drive profitability.

The Chemist role, requires in-depth knowledge of paint testing, including the methods used, equipment and systems. The job will involve both a day–to-day processing of workflows through the quality control laboratory. Job flexibility will be developed to ensure appropriate support to other roles at any time in the laboratory and will be expected to help with other work outside the Department in a technical liaison role, when required. The Chemist will work closely with team members on paint formulation and testing, as well as analytical and continuous improvement projects on a day-to-day basis.

The Chemist must have enthusiasm for the task in hand and a willingness to work under pressure to meet deadlines and drive quality metrics, while working in a safe and responsible manner, always. They will wear and use correct personal protective equipment where and when laid down by the company and will follow company health and safety and environmental procedures and reporting guidelines. The job holder will also be required to train on any computer software as designated by the company.

Primary Duties and Deliverables, with guidance from R&D Leadership:

  • Formulation, Testing, and Process Technology
    • Research and optimization of new products, alternate raw material suppliers, and manufacturing processes for cost, efficiency and quality
    • Develop, improve, and customize equipment, processes, and analytical methods
    • When required due to regulation change or opportunity, reformulate existing paint products and associated manufacturing processes.
    • Execute benchmarking studies of products. Interprets and clearly communicate results
    • Conduct investigations of product complaints. o Preform testing from standard procedures.
    • Prepare test formulations, conducting tests and advising and coordinating test procedures.
    • Enter or modify formulas into the formula database, as needed
  • Communication
    • Record and organize projects in an electronic format
    • Write technical papers and reports, and preparing standards and specifications for processes, tests, and products, as requested
    • Summarize complex datasets, project management notes, and process information into concise and easy to visually digest formats
  • Safety and Maintenance
    • Clean, maintain, and store testing tools and equipment
    • Create thorough reports on tests and your findings
    • Evaluate testing protocols and suggest improvements
    • Clean and maintain laboratory instruments and equipment, making sure that all the technology is working correctly, if it isn’t, troubleshoot the issue or problem. Conduct quality control tests to ensure no compounds or equipment are contaminated
    • Maintain a clean and safe work environment, at all times
    • Assure that the lab and handling of all chemicals is done consistent with company safety requirements
    • Follow all company and governmental safety procedures
  • Additional Responsibilities, as requested
    • Interact cross-functionally with other departments and sites to support or modify existing products to drive efficiency, profitability and quality, including, but not limited to:
      • Work in the laboratory and assist in the direction of the activities of one or more technicians.
      • Consult with R&D, Operations Personnel, and Technical Support Service on the analysis, interpretation of defects and optimization of tests and processes
      • Assist quality control during production
      • Assist in following batches in production and the field
      • Assist to solve manufacturing/scale-up issues to support quality operations.
      • Assist in capturing customers to specifications, concerns, and compatibility
      • Assist in evaluating and ensuring laboratory safety procedures and standards compliance
      • Use or interpret advanced analytic techniques such as chromatography, spectroscopy, and spectrophotometry techniques, as requested

Core Competencies

  • Active Listening: Listening accurately and confirming the concern or goal state is essential to solving the correct problem:
    • Be comfortable leading as an active listener
    • Ask questions to confirm you understood the concern, goal state, current state, and timeline and align on a plan
    • Demonstrate active listening, by recording accurate situation appraisal notes, with clearly annotated follow up plans.
    • Willingness to accept constructive criticism and demonstrate an ability to reflect and recalibrate an approach.
  • Good communication: Communicating with others effectively, and in a timely manner is crucial. Ability to communicate respectfully and concisely via diverse modes:
    • Verbally in person and virtually
    • Written by note taking, email, report and specification writing, teams instant messaging, and PowerPoint
    • visually through graphs, flow charts
    • technically through spreadsheets, and other analytical tools
  • Collaboration and Continuous Learning: Collaboration is key in a quality facing role. Inspire confidence and trust by being dependable and honest, having high standards for quality and punctuality of work. Have and intrinsic and enthusiastic drive to support team goals, with a positive attitude and passion for innovation, continuous learning and application of new skills and concepts. Be open to learning new chemistries, analysis techniques and softwares, and project management disciplines.
  • Critical thinking and problem-solving: Identifying problems, root causes, and possible solutions is a focus of this role. Before choosing a solution, objectively evaluate each option and present the most effective solution for review. Logical approach to judgement and decision making based on original thinking, direct experience, and high quality, independently verifiable evidence.
  • Time management: This team has many different accountabilities. There are many different types of projects, many deadlines, so being able to manage and record time well to punctually meet those deadlines and summarize time by project is a key skill.
  • Analytical: This team is highly data driven. At times we will work with very compact data sets and use math to extrapolate new, larger solutions, quickly. At other times, we will use analytics to look through large datasets and interpolate opportunities, thus, having an flexible and analytical mind is essential to our success.
  • Organizational skills: This role is very process and results oriented. We are also called to answer complex problems quickly. Keeping track of input and output data and documenting all processes and observations and being able to retrieve this work swiftly calls for strong organizational skills.
  • Perseverance and Endurance: Finding a new solution, optimizing a process, or aligning a group of people to a common solution, can take a lot of effort, time, repeated experimentation, and determination. All of these are key skills for a Chemist to possess.
  • Scientific and numerical skills: A Chemist must be good at mathematics, and order of operations, to correctly apply formulas in experiments and document them correctly.

Required Qualifications

  • Minimum of a B.S. Degree in physical science (chemistry, chemical engineering, coatings or closely related field) and at least 1 year formulating experience in industry.
  • Ability to work in an industrial laboratory setting.
  • Candidates must be English proficient and possess a valid driver’s license.
  • Candidates with permanent authorization to work in the United States are preferred.
  • Must pass a background check and drug test
  • Lift up to 50 lbs several times per day.
  • Possess ability to follow standard operating procedure.
  • Possess safety habits & awareness required as a condition of employment.
  • Follow prescribed policies & procedures.
  • Proficiency with computers and scientific equipment.
  • Accurately record and communicate research results to others both orally and in writing, via diverse formats.
  • Able to summarize results using Microsoft Office Core suite (Excel, Word, PowerPoint, MS Teams, etc.)

Preferred Qualifications (considers the following attributes and skills to be highly desirable)

  • M.S. Degree in physical science (chemistry, chemical engineering, coatings or closely related field) and 5 years formulating experience in industry.
  • Knowledge paint formulation, application, catalysis, cure, and general property testing is required
  • Knowledge of Enamels, Epoxy, and Polyurethane based paints, Waterborne and Solventborne, as applicable.
  • Knowledge of colorimetry, color science, rheology, polymer chemistry
  • Previous experience in Quality Improvement focused team, strongly preferred
  • Preference towards collaborating on group projects rather than individual projects, strongly preferred
  • Green Belt in Lean or Design for Six Sigma, with proficiency with DOE, process mapping, strongly preferred.
  • Experience with a statistical modeling software such as JMP, Minitab, Matlab, or other statistical software.
  • Working knowledge of Phase Gate Process & Practice
  • Experience with Microsoft Office related data, process, and project management tools: (Power Automate, Power BI, Power Query, MS Forms, MS Project, Modern/Classical SharePoint)
  • Programming language familiarity to drive lean process workflows and willingness to grow: jsl, SQL, java, DAX, R, python, and visual basic; a strong plus

Primary Work Location

  • Sheboygan, Wisconsin or Cedartown, GA with travel to other sites, conferences, or customer sites, as requested.

Apply Now

Date Posted: 5/9/2022

Location: Sheboygan, WI

Job Title: Customer Service Representative

Purpose of the Position:

The Customer Service Representative (CSR) is the in-house contact for our accounts. The primary purpose of this position is to assist the sales team in servicing customers. The CSR takes ownership of all phases of the order fulfillment process and is responsible for communicating expected order fulfillment dates to our customers.

Primary Responsibilities:

  • Order fulfillment for assigned customers following Sheboygan Paint Company guidelines, including those for same-day shipments, as required.
  • Follows Customer Service processes and procedures, offers opportunities for improvement, as necessary.
  • Create new customer records and maintains existing customer records as needed.
  • Verify adequate inventory levels to fill orders and schedule delivery of the orders.
  • Work with production and transportation as needed to meet delivery dates and ensure customer satisfaction.
  • Ensure customer complaints regarding product or service issues are properly documented, communicated, and resolved.
  • Practices attentive and active listening to ensure successful interactions with internal and external customers.
  • Work closely with the Sheboygan Paint Company transportation department to ensure proper shipment and delivery of customer orders.
  • Update and distribute customer requested forms as requested, ie: stock availability sheets, Safety Data Sheets, etc.
  • Work with freight carriers to track lost and/or late shipments.

Secondary Responsibilities:

  • Work with other staff members to maintain workload balances; provide back-up support as necessary.
  • Supports effective communication with all Sheboygan Paint Company departments where responsibilities overlap to ensure success of team.
  • Complete special projects as assigned by Customer Experience Manager.

Experience and Educational Criteria:

  • High School Diploma/GED required (Associate/College degree in a business-related field strongly preferred)
  • Strong computer skills and knowledge of Microsoft Office Suite required.
  • Excellent written communication and phone etiquette required.
  • Ability to manage time effectively, prioritize multiple tasks, and transfer verbal/written information to others accurately.
  • Must be trustworthy, detail orientated and able to work in a fast-paced environment.
  • Previous customer service experience with high level of customer focus is preferred.
  • Must have communication and interpersonal skills, along with the ability to read, write, and speak English.

Apply Now

Date Posted: 5/9/2022

Location: Cedartown, GA

Job Title: Technician - Quality Process Analytics Technology

Job Purpose:

We are looking for a dedicated, analytically minded, and detail-oriented Quality Process Analytics Technology (PAT) Technician to conduct sample preparations, as needed, to support quality activities, participate in commercialization and technology transfer process activities to ensure secure launches, as well as perform performance paint evaluations of raw material offset selections and new technology, as requested

PAT is a collaborative, systems-based approach to continuous improvement, known for a blend of process optimization, project management, computational and empirically tested approaches, with a commitment to help organizations make data-driven decisions in manufacturing efficiency to reduce variation and critical process path time. The Quality PAT Technician will support research and explore how products, processes, and equipment may be improved, and should be dedicated to improving processes and products while furthering scientific knowledge to drive profitability.

The Quality PAT Technician role requires attention to detail and in-depth knowledge of paint testing, including the methods used, equipment and systems. Flexibility is built into this role to ensure growth opportunities for the incumbent, which may look like building a technical and competency skillset while providing the appropriate level support to other roles at any time in the laboratory, assisting with other work outside the Department in a technical liaison role when required, continuously learning new technologies and concepts, and driving work on multiple projects simultaneously. The Quality PAT Technician will work closely with team members on paint formulation and testing, as well as analytical and continuous improvement projects on a day-to-day basis.

The Quality PAT Technician must have enthusiasm for the task in hand and a willingness to work under pressure to meet deadlines and drive quality metrics, while working in a safe and responsible manner, always. They will wear and use correct personal protective equipment where and when laid down by the company and will follow company health and safety and environmental procedures and reporting guidelines. The job holder will also be required to train on any computer software as designated by the company.

Primary Duties and Deliverables, with guidance from R&D Leadership:

  • Formulation, Testing, and Process Technology
    • Support the research and optimization of new products, alternate raw material suppliers, and manufacturing processes for cost, efficiency, and quality
    • Support the development and improvement of equipment, processes, and analytical methods
    • When required due to regulation change or opportunity, execute the preparation and testing of reformulated paint products and associated manufacturing processes.
    • Execute benchmarking studies of products and clearly communicate results
    • Execute testing from standard procedures to support investigations of product complaints.
    • Modify formulas in the formula database, as requested, with training
  • Communication
    • Record data on project work in a standard electronic format, so the results can be summarized into concise and easy to visually digest formats by a senior team member
    • Review segments of technical papers and reports, highlighted by a senior team member, to replicate methods for preparing standards and specifications for processes, tests, and products, as requested
  • Safety and Maintenance
    • Clean, maintain, and store testing tools and equipment
    • Create thorough reports on tests and your findings regarding safety and maintenance
    • Evaluate testing protocols and suggest improvements regarding safety and maintenance
    • Clean and maintain laboratory instruments and equipment, making sure that all the technology is working correctly, if it is not, troubleshoot the issue or problem. Conduct quality control tests to ensure no compounds or equipment are contaminated
    • Maintain a clean and safe work environment, at all times
    • Assure that the lab and handling of all chemicals is done consistent with company safety requirements
    • Follow all company and governmental safety procedures
  • Additional Responsibilities, as requested
    • Interact cross-functionally with other departments and sites to support or modify existing products to drive efficiency, profitability, and quality, including, but not limited to:
      • Work in the laboratory and assist in the direction of the activities of one or more technicians.
      • Consult with R&D, Operations Personnel, and Technical Support Service on the analysis, interpretation of defects and optimization of tests and processes
      • Assist quality control during production
      • Assist in following batches in production and the field
      • Assist to solve manufacturing/scale-up issues to support quality operations
      • Assist in capturing customers to specifications, concerns, and compatibility
      • Assist in evaluating and ensuring laboratory safety procedures and standards compliance

Core Competencies:

  • Active Listening: Listening accurately and confirming the concern or goal state is essential to solving the correct problem:
    • Be comfortable leading as an active listener
    • Ask questions to confirm you understood the concern, goal state, current state, and timeline to stay aligned to the plan
    • Demonstrate active listening, by recording accurate situation appraisal notes
    • Willingness to accept constructive criticism and demonstrate an ability to reflect and recalibrate an approach.
  • Good communication:Communicating with others effectively, and in a timely manner is crucial. Ability to communicate respectfully and concisely via diverse modes:
    • Verbally in person and virtually
    • Written by note taking, email, report and specification writing, teams instant messaging
    • Visually through simple graphs, flow charts
    • Technically through spreadsheets, and other analytical tools
  • Collaboration and Continuous Learning: Collaboration is key in a quality facing role. Inspire confidence and trust by being dependable and honest, having high standards for quality and punctuality of work. Have and intrinsic and enthusiastic drive to support team goals, with a positive attitude and passion for innovation, continuous learning and application of new skills and concepts. Be open to learning new chemistries, analysis techniques and learn introductory skills in software, and project management disciplines.
  • Critical thinking and problem-solving: Identifying problems, root causes, and possible solutions is a focus of this role. Before narrowing in on a root cause or solution, objectively evaluate each option and present the findings for team discussion and review. Logical approach to judgement and decision making based on original thinking, direct experience, and high quality, independently verifiable evidence.
  • Time management: This team has many different accountabilities. There will be diverse types of projects, with many deadlines, so being able to manage and record time well to punctually meet those deadlines and summarize time by project is a key skill.
  • Analytical: This team is highly data driven. At times we will work with very compact data sets and use math to extrapolate new, larger solutions, quickly. At other times, we will use analytics to look through large datasets and interpolate opportunities, thus, having a flexible and analytical mind is essential to our success.
  • Organizational skills: This role is very process and results oriented. We are also called to answer complex problems quickly. Keeping track of input and output data and documenting all processes and observations and being able to retrieve this work swiftly calls for strong organizational skills.
  • Perseverance and Endurance: Finding a new solution, optimizing a process, or aligning a group of people to a common solution, can take a lot of effort, time, repeated experimentation, and determination. All of these are key skills for a Quality PAT Technician to possess.
  • Scientific and numerical skills: A Quality PAT Technician must be good at following standard procedures, requested order of operations, to correctly apply requested experiments, execute the requests accurately, and document the experiment inputs, processes, and outputs correctly.

Required Qualifications:

  • High school diploma or general education degree (GED) required
  • Minimum of 3 years of experience in coatings or related industry
  • Knowledge paint formulation, application, catalysis, cure, and general property testing is required
  • Knowledge of Enamels, Epoxy, and Polyurethane based paints, Waterborne and Solvent borne, as applicable.
  • Understanding of Paint properties like Gloss, Dry time, Flexibility, Adhesion etc.
  • Strong working knowledge of various mathematical concepts including fractions, ratios, and proportions
  • Ability to work in an industrial laboratory setting.
  • Candidates must be English proficient and possess a valid driver’s license.
  • Candidates with permanent authorization to work in the United States are preferred.
  • Must pass a background check and drug test
  • Lift up to 50 lbs several times per day.
  • Possess ability to follow standard operating procedure.
  • Possess safety habits & awareness required as a condition of employment.
  • Follow prescribed policies & procedures.
  • Proficiency with computers and scientific equipment.
  • Accurately record and communicate research results to others both orally and in writing, via diverse formats.
  • Able to summarize results using Microsoft Office Core suite (Excel, Word, MS Teams, etc.)

Preferred Qualifications: (considers the following attributes and skills to be highly desirable)

  • B.S. Degree in physical science (chemistry, chemical engineering, coatings, or closely related field) and at least 2 years formulating experience in industry
  • Knowledge of Enamels (1k, 2k, acrylic, alkyd, direct to metal, air dry and bake), Epoxy (zinc, 1k, and 2k), and Polyurethane(1k, blends, and direct to metal) based paints. Waterborne and Solventborne, as applicable.
  • Knowledge of colorimetry, color science, rheology, polymer chemistry
  • Previous experience in Quality Improvement focused team, strongly preferred
  • Preference towards collaborating on group projects rather than individual projects, strongly preferred
  • Yellow Belt in Lean or Design for Six Sigma, or experience working with DOE, process mapping, strongly preferred.

Primary Work Location:

  • Cedartown, Georgia with travel to other sites, conferences, or customer sites, as requested.

Apply Now

Date Posted: 5/9/2022

Location: Cedartown, GA

Job Title: Chemist - Quality Process Analytics Technology

Job Purpose:

We are looking for a dedicated, analytically minded and detail-oriented Quality Process Analytics Technology (PAT) Chemist to carry out formulation of paint products, conduct performance paint evaluations and offset raw material selections, sample preparations as needed to support quality activities, and participate in commercialization and technology transfer process activities to ensure secure launches.

PAT is a collaborative, systems-based approach to continuous improvement, known for a blend of process optimization, project management, computational and empirically tested approaches, with a commitment to help organizations make data-driven decisions in manufacturing efficiency to reduce variation and critical process path time. The Quality PAT Chemist will conduct research and explore how products, processes, and equipment may be improved, and should be dedicated to improving processes and products while furthering scientific knowledge to drive profitability.

The Quality PAT Chemist role, requires in-depth knowledge of paint testing, including the methods used, equipment and systems. The job will involve both a day–to-day processing of workflows through the laboratory. While this job is initially structured as an individual contributor role, latitude is built into this role to ensure growth opportunities for the incumbent, which may look like building a technical and competency skillset while providing the appropriate level support to other roles at any time in the laboratory, assisting with other work outside the Department in a technical liaison role when required, continuously learning new technologies and concepts, and progressively taking on more project and supervisory roles over time. The Quality PAT Chemist will work closely with team members on paint formulation and testing, as well as analytical and continuous improvement projects on a day-to-day basis.

The Quality PAT Chemist must have enthusiasm for the task in hand and a willingness to work under pressure to meet deadlines and drive quality metrics, while working in a safe and responsible manner, always. They will wear and use correct personal protective equipment where and when laid down by the company and will follow company health and safety and environmental procedures and reporting guidelines. The job holder will also be required to train on any computer software as designated by the company.

Primary Duties and Deliverables, with guidance from R&D Leadership:

  • Formulation, Testing, and Process Technology
    • Research and optimization of new products, alternate raw material suppliers, and manufacturing processes for cost, efficiency, and quality
    • Develop, improve, and customize equipment, processes, and analytical methods
    • When required due to regulation change or opportunity, reformulate existing paint products and associated manufacturing processes.
    • Execute benchmarking studies of products. Interprets and clearly communicate results
    • Conduct investigations of product complaints.
    • Preform testing from standard procedures.
    • Prepare test formulations, conducting tests and advising and coordinating test procedures.
    • Enter or modify formulas into the formula database, as needed
  • Communication
    • Record and organize projects in an electronic format
    • Write technical papers and reports, and preparing standards and specifications for processes, tests, and products, as requested
    • Summarize complex datasets, project management notes, and process information into concise and easy to visually digest formats
  • Safety and Maintenance
    • Clean, maintain, and store testing tools and equipment
    • Create thorough reports on tests and your findings.
    • Evaluate testing protocols and suggest improvements.
    • Clean and maintain laboratory instruments and equipment, making sure that all the technology is working correctly, if it isn't, troubleshoot the issue or problem. Conduct quality control tests to ensure no compounds or equipment are contaminated
    • Maintain a clean and safe work environment, at all times
    • Assure that the lab and handling of all chemicals is done consistent with company safety requirements
    • Follow all company and governmental safety procedures
  • Additional Responsibilities, as requested
    • Interact cross-functionally with other departments and sites to support or modify existing products to drive efficiency, profitability, and quality, including, but not limited to:
      • Work in the laboratory and assist in the direction of the activities of one or more technicians.
      • Consult with R&D, Operations Personnel, and Technical Support Service on the analysis, interpretation of defects and optimization of tests and processes
      • Assist quality control during production
      • Assist in following batches in production and the field
      • Assist to solve manufacturing/scale-up issues to support quality operations
      • Assist in capturing customers to specifications, concerns, and compatibility
      • Assist in evaluating and ensuring laboratory safety procedures and standards compliance
      • Use or interpret advanced analytic techniques such as chromatography, spectroscopy, and spectrophotometry techniques, as requested

Core Competencies:

  • Active Listening: Listening accurately and confirming the concern or goal state is essential to solving the correct problem:
    • Be comfortable leading as an active listener
    • Ask questions to confirm you understood the concern, goal state, current state, and timeline to stay aligned to the plan
    • Demonstrate active listening, by recording accurate situation appraisal notes, with clearly annotated follow up plans.
    • Willingness to accept constructive criticism and demonstrate an ability to reflect and recalibrate an approach.
  • Good communication:Communicating with others effectively, and in a timely manner is crucial. Ability to communicate respectfully and concisely via diverse modes:
    • Verbally in person and virtually
    • Written by notetaking, email, report and specification writing, teams instant messaging, and PowerPoint
    • Visually through graphs, flow charts
    • Technically through spreadsheets, and other analytical tools
  • Collaboration and Continuous Learning: Collaboration is key in a quality facing role. Inspire confidence and trust by being dependable and honest, having high standards for quality and punctuality of work. Have and intrinsic and enthusiastic drive to support team goals, with a positive attitude and passion for innovation, continuous learning and application of new skills and concepts. Be open to learning new chemistries, analysis techniques and softwares, and project management disciplines.
  • Critical thinking and problem-solving: Identifying problems, root causes, and possible solutions is a focus of this role. Before choosing a solution, objectively evaluate each option and present the most effective solution for review. Logical approach to judgement and decision making based on original thinking, direct experience, and high quality, independently verifiable evidence.
  • Time management: This team has many different accountabilities. There are many different types of projects, many deadlines, so being able to manage and record time well to punctually meet those deadlines and summarize time by project is a key skill.
  • Analytical: This team is highly data driven. At times we will work with very compact data sets and use math to extrapolate new, larger solutions, quickly. At other times, we will use analytics to look through large datasets and interpolate opportunities, thus, having an flexible and analytical mind is essential to our success.
  • Organizational skills: This role is very process and results oriented. We are also called to answer complex problems quickly. Keeping track of input and output data and documenting all processes and observations and being able to retrieve this work swiftly calls for strong organizational skills.
  • Perseverance and Endurance: Finding a new solution, optimizing a process, or aligning a group of people to a common solution, can take a lot of effort, time, repeated experimentation, and determination. All of these are key skills for a Chemist to possess.
  • Scientific and numerical skills: A Chemist must be good at mathematics, and order of operations, to correctly apply formulas in experiments and document them correctly.

Required Qualifications:

  • Minimum of a B.S. Degree in physical science (chemistry, chemical engineering, coatings or closely related field) and at least 3 years formulating experience in industry.
  • Minimum of 2 years of experience in coatings or related industry
  • Knowledge paint formulation, application, catalysis, cure, and general property testing is required
  • Knowledge of Enamels, Epoxy, and Polyurethane based paints, Waterborne and Solventborne, as applicable.
  • Understanding of Paint properties like Gloss, Dry time, Flexibility, Adhesion etc.
  • Ability to work in an industrial laboratory setting.
  • Candidates must be English proficient and possess a valid driver’s license.
  • Candidates with permanent authorization to work in the United States are preferred.
  • Must pass a background check and drug test
  • Lift up to 50 lbs several times per day.
  • Possess ability to follow standard operating procedure.
  • Possess safety habits & awareness required as a condition of employment.
  • Follow prescribed policies & procedures.
  • Proficiency with computers and scientific equipment.
  • Accurately record and communicate research results to others both orally and in writing, via diverse formats.
  • Able to summarize results using Microsoft Office Core suite (Excel, Word, PowerPoint, MS Teams, etc.)

Preferred Qualifications: (considers the following attributes and skills to be highly desirable)

  • M.S Degree in Coatings and Polymeric Materials, Materials Science, or similar field at the time of their start date, and at least 2 years paint formulating experience in industry.
  • B.S. Degree in physical science (chemistry, chemical engineering, coatings, or closely related field) and at least 5 years formulating experience in industry.
  • Knowledge of Enamels (1k, 2k, acrylic, alkyd, direct to metal, air dry and bake), Epoxy (zinc, 1k, and 2k), and Polyurethane(1k, blends, and direct to metal) based paints. Waterborne and Solventborne, as applicable.
  • Knowledge of colorimetry, color science, rheology, polymer chemistry
  • Previous experience in Quality Improvement focused team, strongly preferred
  • Preference towards collaborating on group projects rather than individual projects, strongly preferred
  • Green Belt in Lean or Design for Six Sigma, with proficiency with DOE, process mapping, strongly preferred.
  • Experience with a statistical modeling software such as JMP, Minitab, Matlab, or other statistical software.
  • Working knowledge of Phase Gate Process & Practice
  • Experience with Microsoft Office related data, process, and project management tools: (Power Automate, Power BI, Power Query, MS Forms, MS Project, Modern/Classical SharePoint)
  • Programming language familiarity to drive lean process workflows and willingness to grow: jsl, SQL, java, DAX, R, python, and visual basic; a strong plus

Primary Work Location:

  • Cedartown, Georgia with travel to other sites, conferences, or customer sites, as requested.

Apply Now

Date Posted: 5/9/2022

Location: Sheboygan, WI

Job Title: Group Leader

Job Purpose:

We are looking for a dedicated, analytically minded and detail-oriented Group Leader to carry out formulation of paint products, conduct performance paint evaluations and offset raw material selections, sample preparations as needed to support quality activities, and participate in commercialization and technology transfer process activities to ensure secure launches.

The Group Leader will conduct research and explore how products, processes, and equipment may be improved, and should be dedicated to improving processes and products while furthering scientific knowledge to drive profitability.

The Group Leader role, requires in-depth knowledge of paint testing, including the methods used, equipment and systems. The job will involve both a day–to-day processing of workflows through the laboratory. Job flexibility will be developed to ensure appropriate support to other roles at any time in the laboratory and will be expected to help with other work outside the Department in a technical liaison role, when required. The Group Leader will work closely with team members on paint formulation and testing, as well as analytical and continuous improvement projects on a day-to-day basis.

The Group Leader must have enthusiasm for the task in hand and a willingness to work under pressure to meet deadlines and drive quality metrics, while working in a safe and responsible manner, always. They will wear and use correct personal protective equipment where and when laid down by the company and will follow company health and safety and environmental procedures and reporting guidelines. The job holder will also be required to train on any computer software as designated by the company.

Primary Duties and Deliverables, with guidance from R&D Leadership:

Key Responsibilities and Deliverables:

  • Develop technical solutions
    • Focused and Prioritized Innovation, New Product Development and Line Maintenance activities in alignment with the SPC segmentation strategy.
    • Partner with sales and marketing to ensure the opportunity is clearly defined and ensure the voice of customer/critical to quality requirements are outlined in the project.
    • Partner with operations and engineering to determine a plan to scale up products in the laboratory and in production.
    • Support customer trials by partnering with sales, customer and technical service to determine the best approach.
  • Reduce complexity and optimize efficiency
    • Manage SKU complexity by reviewing the impact of development activities and identifying alternate, ‘off the shelf’, technical solutions when appropriate. As needed, support continuous improvement initiatives focused on SKU complexity.
    • Manage Raw Material complexity by minimizing the introduction of new raw materials and by supporting continuous improvement initiatives focused on raw material complexity.
    • Ensure quality and operational excellence by ensuring
  • Manage direct reports on team
    • Effectively manage time and resources to ensure that work is completed efficiently and on time
    • Identify and understand project issues. Determine and implement best alternative course of action.
    • Responsible for the management and development of technical staff which includes timely completion of performance appraisals, interviewing, and hiring.
    • Written and verbal communication of team and project related information to key stakeholders and Senior Management
    • Maintain safe operating procedures through complete knowledge of safety rules and lab procedures.
  • Partner with other functional teams
    • Communicate and collaborate with other departments and divisions including Operations, Quality, Supply Chain, and Product Managers
  • Additional duties as assigned.

Core Competencies:

  • Active Listening: Listening accurately and confirming the concern or goal state is essential to solving the correct problem:
    • Be comfortable leading as an active listener
    • Ask questions to confirm you understood the concern, goal state, current state, and timeline to stay aligned to the plan
    • Demonstrate active listening, by recording accurate situation appraisal notes, with clearly annotated follow up plans.
    • Willingness to accept constructive criticism and demonstrate an ability to reflect and recalibrate an approach.
  • Good communication:Communicating with others effectively, and in a timely manner is crucial. Ability to communicate respectfully and concisely via diverse modes:
    • Verbally in person and virtually
    • Written by notetaking, email, report and specification writing, teams instant messaging, and PowerPoint
    • Visually through graphs, flow charts
    • Technically through spreadsheets, and other analytical tools
  • Collaboration and Continuous Learning: Collaboration is key in a quality facing role. Inspire confidence and trust by being dependable and honest, having high standards for quality and punctuality of work. Have and intrinsic and enthusiastic drive to support team goals, with a positive attitude and passion for innovation, continuous learning and application of new skills and concepts. Be open to learning new chemistries, analysis techniques and softwares, and project management disciplines.
  • Critical thinking and problem-solving: Identifying problems, root causes, and possible solutions is a focus of this role. Before choosing a solution, objectively evaluate each option and present the most effective solution for review. Logical approach to judgement and decision making based on original thinking, direct experience, and high quality, independently verifiable evidence.
  • Time management: This team has many different accountabilities. There are many different types of projects, many deadlines, so being able to manage and record time well to punctually meet those deadlines and summarize time by project is a key skill.
  • Analytical: This team is highly data driven. At times we will work with very compact data sets and use math to extrapolate new, larger solutions, quickly. At other times, we will use analytics to look through large datasets and interpolate opportunities, thus, having an flexible and analytical mind is essential to our success.
  • Organizational skills: This role is very process and results oriented. We are also called to answer complex problems quickly. Keeping track of input and output data and documenting all processes and observations and being able to retrieve this work swiftly calls for strong organizational skills.
  • Perseverance and Endurance: Finding a new solution, optimizing a process, or aligning a group of people to a common solution, can take a lot of effort, time, repeated experimentation, and determination. All of these are key skills for a Chemist to possess.
  • Scientific and numerical skills: A Chemist must be good at mathematics, and order of operations, to correctly apply formulas in experiments and document them correctly.

Required Qualifications:

  • Minimum of a B.S. Degree in physical science (chemistry, chemical engineering, coatings or closely related field) and at least 5 years formulating experience in industry.
  • Ability to work in an industrial laboratory setting.
  • Candidates must be English proficient and possess a valid driver’s license.
  • Candidates with permanent authorization to work in the United States are preferred.
  • Must pass a background check and drug test
  • Lift up to 50 lbs several times per day.
  • Possess ability to follow standard operating procedure.
  • Possess safety habits & awareness required as a condition of employment.
  • Follow prescribed policies & procedures.
  • Proficiency with computers and scientific equipment.
  • Accurately record and communicate research results to others both orally and in writing, via diverse formats.
  • Able to summarize results using Microsoft Office Core suite (Excel, Word, PowerPoint, MS Teams, etc.)

Preferred Qualifications: (considers the following attributes and skills to be highly desirable)

  • M.S. Degree in physical science (chemistry, chemical engineering, coatings or closely related field) and 10 years formulating experience in industry.
  • Knowledge paint formulation, application, catalysis, cure, and general property testing is required
  • Knowledge of Enamels, Epoxy, and Polyurethane based paints, Waterborne and Solventborne, as applicable.
  • Knowledge of colorimetry, color science, rheology, polymer chemistry
  • Previous experience in Quality Improvement focused team, strongly preferred
  • Preference towards collaborating on group projects rather than individual projects, strongly preferred
  • Green Belt in Lean or Design for Six Sigma, with proficiency with DOE, process mapping, strongly preferred.
  • Experience with a statistical modeling software such as JMP, Minitab, Matlab, or other statistical software.
  • Working knowledge of Phase Gate Process & Practice
  • Experience with Microsoft Office related data, process, and project management tools: (Power Automate, Power BI, Power Query, MS Forms, MS Project, Modern/Classical SharePoint)
  • Programming language familiarity to drive lean process workflows and willingness to grow: jsl, SQL, java, DAX, R, python, and visual basic; a strong plus

Primary Work Location:

  • Sheboygan, Wisconsin with travel to other sites, conferences, or customer sites, as requested.

Apply Now

Date Posted: 5/9/2022

Location: Sheboygan, WI

Job Title: Group Leader

Job Purpose:

We are looking for a dedicated, analytically minded and detail-oriented Group Leader to carry out formulation of paint products, conduct performance paint evaluations and offset raw material selections, sample preparations as needed to support quality activities, and participate in commercialization and technology transfer process activities to ensure secure launches.

The Group Leader will conduct research and explore how products, processes, and equipment may be improved, and should be dedicated to improving processes and products while furthering scientific knowledge to drive profitability.

The Group Leader role, requires in-depth knowledge of paint testing, including the methods used, equipment and systems. The job will involve both a day–to-day processing of workflows through the laboratory. Job flexibility will be developed to ensure appropriate support to other roles at any time in the laboratory and will be expected to help with other work outside the Department in a technical liaison role, when required. The Group Leader will work closely with team members on paint formulation and testing, as well as analytical and continuous improvement projects on a day-to-day basis.

The Group Leader must have enthusiasm for the task in hand and a willingness to work under pressure to meet deadlines and drive quality metrics, while working in a safe and responsible manner, always. They will wear and use correct personal protective equipment where and when laid down by the company and will follow company health and safety and environmental procedures and reporting guidelines. The job holder will also be required to train on any computer software as designated by the company.

Primary Duties and Deliverables, with guidance from R&D Leadership:

Key Responsibilities and Deliverables:

  • Develop technical solutions
    • Focused and Prioritized Innovation, New Product Development and Line Maintenance activities in alignment with the SPC segmentation strategy.
    • Partner with sales and marketing to ensure the opportunity is clearly defined and ensure the voice of customer/critical to quality requirements are outlined in the project.
    • Partner with operations and engineering to determine a plan to scale up products in the laboratory and in production.
    • Support customer trials by partnering with sales, customer and technical service to determine the best approach.
  • Reduce complexity and optimize efficiency
    • Manage SKU complexity by reviewing the impact of development activities and identifying alternate, ‘off the shelf’, technical solutions when appropriate. As needed, support continuous improvement initiatives focused on SKU complexity.
    • Manage Raw Material complexity by minimizing the introduction of new raw materials and by supporting continuous improvement initiatives focused on raw material complexity.
    • Ensure quality and operational excellence by ensuring
  • Manage direct reports on team
    • Effectively manage time and resources to ensure that work is completed efficiently and on time
    • Identify and understand project issues. Determine and implement best alternative course of action.
    • Responsible for the management and development of technical staff which includes timely completion of performance appraisals, interviewing, and hiring.
    • Written and verbal communication of team and project related information to key stakeholders and Senior Management
    • Maintain safe operating procedures through complete knowledge of safety rules and lab procedures.
  • Partner with other functional teams
    • Communicate and collaborate with other departments and divisions including Operations, Quality, Supply Chain, and Product Managers
  • Additional duties as assigned.

Core Competencies:

  • Active Listening: Listening accurately and confirming the concern or goal state is essential to solving the correct problem:
    • Be comfortable leading as an active listener
    • Ask questions to confirm you understood the concern, goal state, current state, and timeline to stay aligned to the plan
    • Demonstrate active listening, by recording accurate situation appraisal notes, with clearly annotated follow up plans.
    • Willingness to accept constructive criticism and demonstrate an ability to reflect and recalibrate an approach.
  • Good communication:Communicating with others effectively, and in a timely manner is crucial. Ability to communicate respectfully and concisely via diverse modes:
    • Verbally in person and virtually
    • Written by notetaking, email, report and specification writing, teams instant messaging, and PowerPoint
    • Visually through graphs, flow charts
    • Technically through spreadsheets, and other analytical tools
  • Collaboration and Continuous Learning: Collaboration is key in a quality facing role. Inspire confidence and trust by being dependable and honest, having high standards for quality and punctuality of work. Have and intrinsic and enthusiastic drive to support team goals, with a positive attitude and passion for innovation, continuous learning and application of new skills and concepts. Be open to learning new chemistries, analysis techniques and softwares, and project management disciplines.
  • Critical thinking and problem-solving: Identifying problems, root causes, and possible solutions is a focus of this role. Before choosing a solution, objectively evaluate each option and present the most effective solution for review. Logical approach to judgement and decision making based on original thinking, direct experience, and high quality, independently verifiable evidence.
  • Time management: This team has many different accountabilities. There are many different types of projects, many deadlines, so being able to manage and record time well to punctually meet those deadlines and summarize time by project is a key skill.
  • Analytical: This team is highly data driven. At times we will work with very compact data sets and use math to extrapolate new, larger solutions, quickly. At other times, we will use analytics to look through large datasets and interpolate opportunities, thus, having an flexible and analytical mind is essential to our success.
  • Organizational skills: This role is very process and results oriented. We are also called to answer complex problems quickly. Keeping track of input and output data and documenting all processes and observations and being able to retrieve this work swiftly calls for strong organizational skills.
  • Perseverance and Endurance: Finding a new solution, optimizing a process, or aligning a group of people to a common solution, can take a lot of effort, time, repeated experimentation, and determination. All of these are key skills for a Chemist to possess.
  • Scientific and numerical skills: A Chemist must be good at mathematics, and order of operations, to correctly apply formulas in experiments and document them correctly.

Required Qualifications:

  • Minimum of a B.S. Degree in physical science (chemistry, chemical engineering, coatings or closely related field) and at least 5 years formulating experience in industry.
  • Ability to work in an industrial laboratory setting.
  • Candidates must be English proficient and possess a valid driver’s license.
  • Candidates with permanent authorization to work in the United States are preferred.
  • Must pass a background check and drug test
  • Lift up to 50 lbs several times per day.
  • Possess ability to follow standard operating procedure.
  • Possess safety habits & awareness required as a condition of employment.
  • Follow prescribed policies & procedures.
  • Proficiency with computers and scientific equipment.
  • Accurately record and communicate research results to others both orally and in writing, via diverse formats.
  • Able to summarize results using Microsoft Office Core suite (Excel, Word, PowerPoint, MS Teams, etc.)

Preferred Qualifications: (considers the following attributes and skills to be highly desirable)

  • M.S. Degree in physical science (chemistry, chemical engineering, coatings or closely related field) and 10 years formulating experience in industry.
  • Knowledge paint formulation, application, catalysis, cure, and general property testing is required
  • Knowledge of Enamels, Epoxy, and Polyurethane based paints, Waterborne and Solventborne, as applicable.
  • Knowledge of colorimetry, color science, rheology, polymer chemistry
  • Previous experience in Quality Improvement focused team, strongly preferred
  • Preference towards collaborating on group projects rather than individual projects, strongly preferred
  • Green Belt in Lean or Design for Six Sigma, with proficiency with DOE, process mapping, strongly preferred.
  • Experience with a statistical modeling software such as JMP, Minitab, Matlab, or other statistical software.
  • Working knowledge of Phase Gate Process & Practice
  • Experience with Microsoft Office related data, process, and project management tools: (Power Automate, Power BI, Power Query, MS Forms, MS Project, Modern/Classical SharePoint)
  • Programming language familiarity to drive lean process workflows and willingness to grow: jsl, SQL, java, DAX, R, python, and visual basic; a strong plus

Primary Work Location:

  • Sheboygan, Wisconsin with travel to other sites, conferences, or customer sites, as requested.

Apply Now

Date Posted: 5/16/2022

Location: Cedartown, GA

Job Title: Quality Lab Technician

Job Purpose:

We are looking for a dedicated, analytically minded and detail-oriented Quality Lab Technician to carry out basic performance testing of paint products, prepare samples to support quality activities, and participate in commercialization and technology transfer process activities to ensure secure launches.

The Quality Lab Technician must have enthusiasm for the task in hand and a willingness to work under pressure to meet deadlines and drive quality metrics, while working in a safe and responsible manner, always. They will wear and use correct personal protective equipment where and when laid down by the company and will follow company health and safety and environmental procedures and reporting guidelines. The job holder will also be required to train on any computer software as designated by the company.

Primary Duties and Deliverables, with guidance from R&D Leadership:

  • Testing and Process Technology
    • Perform testing of critical to quality attributes for product performance to support release of batches from operations.
    • Assist in following batches in production and the field
    • Conduct investigations of product complaints.
    • Preform testing from standard procedures.
    • Prepare test formulations, conducting tests and advising and coordinating test procedures.
    • Enter or modify formulas into the formula database, as needed
  • Communication
    • Record and organize projects in an electronic format
  • Safety and Maintenance
    • Clean, maintain, and store testing tools and equipment
    • Evaluate testing protocols and suggest improvements
    • Clean and maintain laboratory instruments and equipment, making sure that all the technology is working correctly, if it isn’t, troubleshoot the issue or problem. Conduct quality control tests to ensure no compounds or equipment are contaminated
    • Maintain a clean and safe work environment, at all times
    • Assure that the lab and handling of all chemicals is done consistent with company safety requirements
    • Follow all company and governmental safety procedures
  • Additional Responsibilities, as requested
    • Interact cross-functionally with other departments and sites to support or modify existing products to drive efficiency, profitability and quality, including, but not limited to:
    • Work in the laboratory and assist in the direction of the activities of one or more technicians.
    • Consult with R&D, Operations Personnel, and Technical Support Service on the analysis, interpretation of defects and optimization of tests and processes
    • Assist to solve manufacturing/scale-up issues to support quality operations.
    • Assist in capturing customers to specifications, concerns, and compatibility
    • Assist in evaluating and ensuring laboratory safety procedures and standards compliance
    • Use or interpret advanced analytic techniques such as chromatography, spectroscopy, and spectrophotometry techniques, as requested

Core Competencies:

  • Active Listening: Listening accurately and confirming the concern or goal state is essential to solving the correct problem:
    • Be comfortable leading as an active listener
    • Ask questions to confirm you understood the concern, goal state, current state, and timeline to stay aligned to the plan
    • Demonstrate active listening, by recording accurate situation appraisal notes, with clearly annotated follow up plans.
    • Willingness to accept constructive criticism and demonstrate an ability to reflect and recalibrate an approach.
  • Good communication:Communicating with others effectively, and in a timely manner is crucial. Ability to communicate respectfully and concisely via diverse modes:
    • Verbally in person and virtually
    • Written by notetaking, email, report and specification writing, teams instant messaging, and PowerPoint
    • Visually through graphs, flow charts
    • Technically through spreadsheets, and other analytical tools
  • Collaboration and Continuous Learning: Collaboration is key in a quality facing role. Inspire confidence and trust by being dependable and honest, having high standards for quality and punctuality of work. Have and intrinsic and enthusiastic drive to support team goals, with a positive attitude and passion for innovation, continuous learning and application of new skills and concepts. Be open to learning new chemistries, analysis techniques and softwares, and project management disciplines.
  • Critical thinking and problem-solving: Identifying problems, root causes, and possible solutions is a focus of this role. Before choosing a solution, objectively evaluate each option and present the most effective solution for review. Logical approach to judgement and decision making based on original thinking, direct experience, and high quality, independently verifiable evidence.
  • Time management: This team has many different accountabilities. There are many different types of projects, many deadlines, so being able to manage and record time well to punctually meet those deadlines and summarize time by project is a key skill.
  • Analytical: This team is highly data driven. At times we will work with very compact data sets and use math to extrapolate new, larger solutions, quickly. At other times, we will use analytics to look through large datasets and interpolate opportunities, thus, having an flexible and analytical mind is essential to our success.
  • Organizational skills: This role is very process and results oriented. We are also called to answer complex problems quickly. Keeping track of input and output data and documenting all processes and observations and being able to retrieve this work swiftly calls for strong organizational skills.
  • Perseverance and Endurance: Finding a new solution, optimizing a process, or aligning a group of people to a common solution, can take a lot of effort, time, repeated experimentation, and determination. All of these are key skills for a Chemist to possess.
  • Scientific and numerical skills: A Chemist must be good at mathematics, and order of operations, to correctly apply formulas in experiments and document them correctly.

Required Qualifications:

  • Minimum of a B.S. Degree in physical science (chemistry, chemical engineering, coatings or closely related field)
  • Ability to work in an industrial laboratory setting.
  • Candidates must be English proficient and possess a valid driver’s license.
  • Candidates with permanent authorization to work in the United States are preferred.
  • Must pass a background check and drug test
  • Lift up to 50 lbs several times per day.
  • Possess ability to follow standard operating procedure.
  • Possess safety habits & awareness required as a condition of employment.
  • Follow prescribed policies & procedures. • Proficiency with computers and scientific equipment.
  • Accurately record and communicate research results to others both orally and in writing, via diverse formats.
  • Able to summarize results using Microsoft Office Core suite (Excel, Word, PowerPoint, MS Teams, etc.)

Preferred Qualifications: (considers the following attributes and skills to be highly desirable)

  • B.S. Degree in physical science (chemistry, chemical engineering, coatings or closely related field) and 3 years formulating experience in industry.
  • Knowledge paint formulation, application, catalysis, cure, and general property testing is required
  • Knowledge of Enamels, Epoxy, and Polyurethane based paints, Waterborne and Solventborne, as applicable.
  • Knowledge of colorimetry, color science, rheology, polymer chemistry
  • Previous experience in Quality Improvement focused team, strongly preferred
  • Preference towards collaborating on group projects rather than individual projects, strongly preferred
  • Green Belt in Lean or Design for Six Sigma, with proficiency with DOE, process mapping, strongly preferred.

Primary Work Location:

  • Cedartown, GA

Apply Now

Date Posted: 5/16/2022

Location: East Coast

Job Title: Technical Service Representative

Job Purpose:

Provide technical support to existing and potential customers who purchase and apply water-based and/or solvent based liquid coatings across a wide range of paint application techniques and equipment. Extensive knowledge of manufacturing processes, paint capabilities, paint performance and testing techniques is required in order to convey a proper level of support to the customer. Technical support / troubleshooting at a customer can be performed both individually or with direct support from other personnel. In either case, accurate record keeping of all technical / troubleshooting activities is a must in order to properly communicate the “voice of the customer” back to the organization.

Duties and Responsibilities:

  • Customer Technical Service Support
    • Provide standard technical support to customers (in support of sales) as directed by Technical Director.
    • Testing of primer and topcoat products in the field prior to application when required using standard industry equipment to measure viscosity, temperature, polarity, resistivity, etc.
    • Field application of coatings (primer / topcoat) to panels or parts for immediate in-situ testing or future testing in the laboratory.
    • Testing of process parameters and finish coated products using technical equipment such as oven data recorders, wet and dry film thickness gauges, gloss meters, hand-held spectrophotometers, etc.
    • Troubleshooting of production processes to resolve coating related issues. Understand fundamental process unit operations and their potential impact on finish quality (washing/rinsing; blasting, etc.). Be familiar with and able to apply root cause failure mode analysis tools.
    • Provide application knowledge, guidance and training for customers who use various paint spray application equipment including various electrostatic applications, airless, conventional air, gravity fed, and HVLP type spray guns.
    • Develop an understanding and utilize the operating fundamentals of dip and flow coating processes and application.
    • Applied knowledge of bake, air-dry, force cure and infrared cure paint systems.
    • Conduct and document new product trials at customer facilities.
    • Support new product commercialization activities.
    • Assess current coating performance (matching product to process)
    • Paint sample collection activities for future analysis.
    • Inventory checks and reporting
    • Initiate work toward obtaining NACE Institute: Coatings Inspector Level 1 certification
  • Advanced Customer Technical Service Support
    • Provide advanced technical support to customers (in support of sales) as directed by Technical Director as well as any of the duties above when called on to do so.
    • Understand manufacturing fundamentals such production capabilities, asset productivity, plant capacity, etc. Assist in quantification of value of identified projects and continuous improvement efforts.
    • Trained in six sigma (minimum yellow belt) and lean manufacturing tools (5S, Five Whys / FMEA, TPM, etc.)
    • Formulate and implement pertinent data collection programs.
    • Conduct and document Line audits at existing or targeted potential accounts in order to collect all pertinent input variables required for new product development and business reviews.
    • Identifying, conduct and document cost reduction / value added service projects in support of long-term business contracts / guaranteed cost savings programs
    • NACE Coatings Inspector Level 1 certified
    • Support new product commercialization.
    • Support customer manufacturing transitions of paint suppliers (away from competitors).
    • Contribute information to enhance market strategy by monitoring competitive products and service offerings.

Job Requirements:

  • A minimum of a 2 to 4-year degree in a pertinent field or equivalent industry / manufacturing related experience.
  • Advanced people skills with high a high degree of listening capability. Adaptable to dealing with varying personalities.
  • Strong oral and written communication skills.
  • Must be able to: multi-task, routinely coordinate travel itineraries, and organize and document information efficiently.
  • Able to use Microsoft Windows, Office and other pertinent ERP software.
  • Troubleshooting abilities. FMEA, 5 Whys
  • Background in equipment and plant operations, preferably in powder and/or liquid coatings

Key Deliverables:

  • Customer Satisfaction
  • Documented Key Account Technical Service Plan (identification of key to quality/performance parameters at the customer facility with a direct link to our product quality control specifications).
  • Documented line audits, data collection programs, continuous improvement efforts, cost savings programs.

Apply Now